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Jumpstart Your Career - Develop your Customer Service Skills in Business

Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
  • Contribute to health and safety of self and others (BSBWHS201)
  • Develop keyboarding speed and accuracy (BSBITU307)
  • Deliver and monitor a service to customers (BSBCUS301)
  • Process customer complaints (BSBCMM301)
  • Use business technology (BSBWOR204)

This course has no current classes. Please join the waiting list.

Are you a job seeker wanting to develop your customer’s service skills in business? Then this is the course is for you.
Topics include:
• Health and Safety
• Business technology
• Customer complaints
• Customer Service
• Keyboard Skills

Class Commencement: 26th July

Training Location: Bucketts Way Neighbourhood Group – 88 King Street Gloucester

Classes Run Thursday and Fridays 9:30am-3:00pm